Digital Product Terms of Purchase

These Digital Product Terms of Purchase ("Terms") apply to your purchase of any self-paced digital product (the "Product") from Glessie T. Brown (the "Owner"), as identified on the applicable sales or checkout page. Other products offered by the Owner may be governed by separate terms of purchase made available on their respective checkout pages or within the applicable product.

Please read these Terms carefully before completing your purchase. By purchasing the Product, you (the "Customer") agree to be bound by these Terms and by the Owner's Terms and Conditions, Privacy Policy, and Disclaimers (together, the "Website Policies"), which are incorporated into these Terms by reference. If these Terms conflict with any of the Website Policies, these Terms control with respect to your purchase and use of the Product.

You must be at least 18 years of age and legally capable of entering into a binding agreement to purchase the Product.

All sales are final, as described in the Refund Policy section below. By clicking "Buy Now," "Complete Order," or a similar purchase button, entering your payment information, or otherwise submitting payment for the Product, you acknowledge that you have read and agree to these Terms and are entering into a legally binding agreement with the Owner, as the creator and owner of the Product.

1. INTRODUCTION

The Owner offers self-paced digital products, including courses, templates, guides, and workbooks, to aspiring and established online business owners. These Products provide educational and informational content on personal and business growth, including topics such as identity, mindset, strategy, marketing, and sales.

Depending on the Product, its contents may include pre-recorded video lessons, transcripts, presentation slides, worksheets, checklists, prompts, Notion dashboards, and other downloadable files, as described on the applicable sales or checkout page. The Product does not include live sessions, coaching, or individualized support unless expressly stated on the sales or checkout page.

2. TERM, DELIVERY & TERMINATION

Term. These Terms take effect on the date of purchase and remain in effect for as long as the Customer uses the Product, unless terminated as described below.

Delivery. Upon successful payment, the Customer will receive the Product through the platform identified on the checkout page, which may include a download link or access through a customer account. Download links may be time-limited. The Customer is responsible for promptly downloading and saving the Product.

Lifetime Use. Once the Customer has downloaded the Product, the Customer may keep and use it for as long as they wish, subject to the license terms in these Terms. The Owner is not responsible for storing, hosting, or re-delivering the Product, and does not guarantee the continued availability of the Product on any third-party platform.

Termination by Customer. Customer dissatisfaction with the Owner's teaching style, independent judgment, methods, or techniques is not a valid reason for termination of this Agreement or for a refund of any amounts paid. Even if the Customer does not use all or any portion of the Product, the Customer remains responsible for all amounts owed for the Product, including any amounts owed to a third-party payment provider.

Termination by Owner. If the Customer violates these Terms, including by sharing, copying, distributing, or reselling the Product, the Owner may revoke the Customer's license to use the Product and terminate any account-based access.

Survival. The sections of these Terms concerning payment, refunds, confidentiality, intellectual property, limitation of liability, indemnification, and dispute resolution, and any other provisions that by their nature should continue, will survive any termination of these Terms.

3. DISCLAIMERS

Educational Purposes Only. The Product is designed for general educational and informational purposes only, to teach the Customer new skills and business practices. The Product may offer guidance regarding business and life decisions, but the Customer is solely responsible for making their own decisions and choosing the best option for themselves. The Customer's use of the Product is at their own risk.

Not Professional Advice. The Owner is not acting as the Customer's lawyer, accountant, financial advisor, doctor, therapist, counselor, mental health provider, public relations or social media manager, business manager, or employee, and does not act as an agent of the Customer's business. Nothing in the Product constitutes legal, financial, tax, accounting, medical, mental health, or other professional advice, and purchasing or using the Product does not create a professional relationship. The Customer should consult an appropriately qualified professional before making decisions that require professional advice.

What the Product Does Not Include. The Product does not include: (1) individualized advice or feedback; (2) procuring business or clients for the Customer; (3) business management services, such as accounting, operations, research, or development; (4) therapy of any kind, including psychotherapy, psychoanalysis, or behavioral therapy; (5) publicity, public relations, or social media marketing services; (6) legal or financial advice; or (7) introductions to the Owner's professional network or business relationships.

No Guarantee of Results. The Customer is solely responsible for the amount and type of income they generate by implementing the information in the Product. The Owner does not guarantee that the Product will result in a profitable business or any particular outcome. Results depend on many factors outside the Owner's control, including the Customer's effort, experience, decisions, and market conditions. Any examples, testimonials, case studies, or income figures shared in connection with the Product are illustrative only. They are not a promise that the Customer will achieve the same or similar results.

4. PRODUCT SPECIFICS

Product Description. The name, contents, formats, and any bonuses included with the Product are described on the applicable sales or checkout page. The description in effect at the time of purchase is incorporated into these Terms.

Updates. The Owner may, at its discretion, update, revise, or improve the Product. Unless expressly stated on the sales or checkout page, the purchase does not include future updates, new versions, or additional materials.

Requirements. The Customer is responsible for having a compatible device, internet connection, and any software or accounts needed to access and use the Product, such as a PDF reader, Notion account, or Canva account.

Third-Party Platforms. The Product is delivered through a third-party platform, such as Squarespace, ThriveCart, Notion, or another platform identified on the checkout page. The Owner is not responsible for any interruption or limitation of access to the Product caused by a third-party platform.

5. CUSTOMER'S RESPONSIBILITIES

Responsibility for Results. The Owner created the Product to educate and inspire the Customer to pursue their personal and business goals. However, the Owner does not guarantee that the Customer's goals, whatever those goals may be, will be reached by completing the Product or implementing the advice and techniques it contains. The Customer accepts and agrees that they are 100% responsible for their results from the Product. As with any investment, there is an inherent risk involved, and the Customer agrees there is no guarantee they will attain their goals simply by using the Product.

The Customer can optimize their potential results by:

• Completing all Product materials, including any assignments and worksheets; and

• Taking 100% responsibility for their results, 100% of the time.

Account and Use. The Customer agrees to:

• Provide accurate and complete information at checkout;

• Keep any login credentials for the Product secure and confidential; and

• Use the Product only for lawful purposes and in accordance with these Terms.

6. PAYMENT & FEES

Purchase Price. The Customer agrees to pay the full purchase price for the Product as displayed on the checkout page at the time of purchase, including any applicable taxes or fees shown at checkout.

Third-Party Payment Providers. Where available, the Customer may choose to pay through a third-party payment provider, such as PayPal Pay in 4, Afterpay, or Klarna. Any installment arrangement offered by a third-party provider is an agreement between the Customer and that provider and is governed by the provider's terms. The Customer remains responsible for all amounts owed to the provider, whether or not the Customer uses the Product.

Billing Information. The Customer agrees to provide accurate billing information and authorizes the Owner and its payment processors to charge the selected payment method for the purchase price. The Customer is financially responsible for all purchases made by the Customer or by anyone acting on the Customer's behalf.

Chargebacks and Payment Disputes. Before initiating a chargeback or payment dispute, the Customer agrees to contact the Owner at support@glessietbrown.com and give the Owner a reasonable opportunity to resolve the issue. By completing the purchase, the Customer acknowledges receiving access to the Product and agreeing to the no-refund policy in these Terms. If the Customer initiates a chargeback or payment dispute after receiving the Product, the Owner may provide these Terms, the Customer's acceptance of them, and records of the Product's delivery to the payment provider to contest the dispute, and may revoke the Customer's license to use the Product. To the extent permitted by law, the Customer is responsible for any reasonable costs the Owner incurs in recovering amounts owed, including collection fees and attorneys' fees.

7. REFUND POLICY

All Sales Are Final. Due to the nature of digital products, all purchases of the Product are non-refundable, except as required by applicable law. Once the purchase is complete, the Customer receives access to the Product and its associated materials. Because digital information and intellectual property cannot be returned once access has been provided, there are no refunds, partial refunds, credits, exchanges, or substitutions.

Access Issues. If the Customer experiences any difficulty accessing, retrieving, or downloading the Product, the Customer should contact support immediately at support@glessietbrown.com.

Acknowledgment. By completing the purchase, the Customer acknowledges and agrees to this No Refund Policy.

8. CONFIDENTIALITY, TESTIMONIALS & REVIEWS

Confidential Information & Non-Disclosure. The Owner takes pride in the proprietary information included in each Product. The Customer acknowledges that the systems, sequences, processes, steps, frameworks, and trade secrets shared through the Product or relating to the Owner's business practices ("Confidential Information") are proprietary and belong exclusively to the Owner. The Customer agrees not to disclose, share, or publish Confidential Information except as permitted by these Terms.

This obligation does not apply to information that:

• Is publicly available through no fault of the Customer;

• Was already lawfully known to the Customer before purchase;

• Is independently developed by the Customer; or

• The Customer is legally required to disclose.

Personal Information. The Owner agrees to protect the Customer's personally identifiable information in accordance with the Owner's Privacy Policy.

Testimonials. Feedback, comments, or reviews the Customer posts publicly, such as on the Owner's blog, Substack, or social media pages, may be shared by the Owner for marketing and promotional purposes. The Owner will not use feedback the Customer sends privately, such as by email or direct message, as a testimonial without first obtaining the Customer's permission, including permission to use the Customer's name. The Owner will only use testimonials that truthfully reflect the Customer's experience.

Reviews and Concerns. If the Customer has a concern about the Product, the Owner asks that the Customer first contact support@glessietbrown.com so the Owner has an opportunity to address it. Nothing in these Terms restricts the Customer's right to share an honest review of the Product.

9. INTELLECTUAL PROPERTY & LIMITED LICENSE

Intellectual Property. The Product and all related content are the intellectual property of the Owner. This includes, but is not limited to: trademarks, service marks, logos, business names, product and module names, layout, design, text, written copy, images, videos, audio files, workbooks, worksheets, templates, frameworks, and methods, as well as any content created with the assistance of artificial intelligence tools (collectively, "Intellectual Property").

Limited License. The Owner grants the Customer a limited, personal, non-exclusive, non-transferable, revocable license to use the Product for the Customer's personal and internal business use. The Customer may fill in, customize, and adapt templates, workbooks, and worksheets for their own use. The purchase is for a single individual's use. Nothing in these Terms transfers ownership of any Intellectual Property to the Customer or grants any right or license beyond those stated here.

Prohibited Uses. Without the Owner's prior written consent, the Customer may not:

• Copy, reproduce, sell, resell, share, distribute, or give away the Product or any portion of it, including customized versions of templates;

• Share login credentials or allow anyone else to access the Product through the Customer's account;

• Upload the Product or any portion of it to a website, file-sharing service, or membership site;

• Teach the Owner's information, methods, or frameworks to the Customer's own clients, customers, or audience and present them as the Customer's own;

• Use the Product to create a competing product, course, template, or service; or

• Remove copyright, trademark, or other proprietary notices from the Product.

Use of AI Tools. The Customer may use artificial intelligence tools to help complete, customize, or apply the Product for their own personal and internal business use. The Customer may not use the Product, or any portion of it, to train, fine-tune, or develop an artificial intelligence or machine learning model, or use AI tools to reproduce, repackage, or create a version of the Product to share, distribute, or sell.

10. DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY & INDEMNIFICATION

No Liability for Customer Decisions. The Customer acknowledges that the Owner is not liable for any injury, loss, or damage arising from the Customer's actions, omissions, or decisions based on their use of the Product, including but not limited to a decision to leave a job, invest in an opportunity, start a business, or make any other business or financial decision.

Disclaimer of Warranties. While the Owner makes every effort to ensure that the Product is free from errors, the Owner does not give any warranty or other assurance as to the accuracy, completeness, timeliness, or fitness for any particular purpose of the Product. To the maximum extent permitted by law, the Product is provided on an "as is" and "as available" basis, without any warranties, representations, or guarantees of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of non-infringement, merchantability, or fitness for a particular purpose.

Limitation of Liability. The Customer agrees that under no circumstances will the Owner be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of the Customer's purchase or use of the Product. Additionally, the Owner is not liable for damages in connection with: (1) any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (2) loss of revenue, anticipated profits, business, savings, goodwill, or data; or (3) third-party theft of, destruction of, unauthorized access to, alteration of, or use of the Customer's information or property, regardless of the Owner's negligence and whether such liability arises in negligence, contract, tort, or any other theory of legal liability, even if the Owner has been advised of the possibility of such damages. In states that do not allow the exclusion or limitation of liability for such damages, the Owner's liability is limited to the fullest extent permitted by law. In no event will the Owner's total liability to the Customer exceed the purchase price of the Product.

Indemnification. The Customer shall indemnify and hold the Owner harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third-party claims and causes of action, including, without limitation, attorneys' fees, arising out of the Customer's breach of these Terms, the Customer's use of the Product, or the Customer's failure to maintain the confidentiality and security of their login credentials or access rights to the Product. The Customer shall provide the Owner with such assistance, without charge, as the Owner may request in connection with any such defense, including, without limitation, providing such information, documents, records, and reasonable access to the Customer as the Owner deems necessary. The Customer shall not settle any third-party claim or waive any defense without the Owner's prior written consent.

11. MISCELLANEOUS

Changes to These Terms. The Owner may update these Terms at any time. The current version will always be available on the Owner's Digital Product Terms of Purchase page at https://www.glessietbrown.com/digital-product-terms-of-purchase, with the date of the latest revision shown in the "Last Updated" date at the top. Changes are effective immediately upon posting and apply to purchases made after that date. The Terms that apply to the Customer's purchase are the Terms in effect at the time of purchase, unless the Customer agrees to updated Terms or an update is required by law.

Headings & Severability. Headings are included for convenience only and do not affect the construction or interpretation of these Terms. If any portion of these Terms is held to be unenforceable or contrary to law, that portion will be construed in accordance with applicable law so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions will remain in full force and effect.

Entire Agreement. These Terms, together with the Owner's Website Policies, constitute the entire agreement between the Customer and the Owner regarding the Product, and supersede all prior and contemporaneous agreements, representations, and understandings, whether written, oral, or electronic.

No Waiver. Any waiver by the Owner of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver is binding unless made in writing.

All Rights Reserved. All rights not expressly granted in these Terms are reserved by the Owner.

Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Arizona. Any proceeding relating to these Terms or the Product must be filed exclusively in the appropriate state or federal courts located in Maricopa County, Arizona, and the Customer submits to the jurisdiction of those courts and waives any objection based on an inconvenient forum or other reasons.

Dispute Resolution. Before filing any formal claim, the Customer agrees to contact the Owner at contact@glessietbrown.com and give the Owner a reasonable opportunity to resolve the dispute informally. If the dispute cannot be resolved informally, the parties agree to attempt to resolve it through mediation. Good-faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.

Execution. The Customer accepts these Terms in their entirety by selecting "I agree to the Digital Product Terms of Purchase" (or a similar prompt) at checkout and completing their purchase.

CONTACT

If you have questions about these Terms or your purchase, please contact:

Glessie T. Brown
Email: contact@glessietbrown.com
Website: https://www.glessietbrown.com/contact

For help accessing, retrieving, or downloading the Product, contact support@glessietbrown.com.